COOKIES POLICY

Please read this cookie policy carefully as it contains important information on who we are and how we use cookies on our website, www.findyourroom.co.uk (Website). This policy should be read together with our Privacy Policy, which sets out who we are, how to contact us, what data is collected, how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities if you have a complaint.

• COOKIES
  A cookie is a small text file which is placed onto your device (e.g. your smartphone or other electronic device) when you use the Website. When you first visit the Website, a cookie preference banner is shown before any non-essential cookie is set, and you choose which categories to allow.
  Cookies help us to recognise you and your device and allow us to store some information about your preferences or past actions, and remember your preferences next time you visit the Website.
  For further information on our use of cookies, including a detailed list of the cookies we use, please see below.
  For further information on cookies generally, including how to control and manage them, visit the guidance on cookies published by the UK Information Commissioner's Office, ico.org.uk, or www.aboutcookies.org.
• CONSENT TO USE COOKIES AND CHANGING SETTINGS
  We ask for your consent to place cookies or other similar technologies on your device, except where they are strictly necessary for us to provide you with a service that you have requested (e.g. to keep your session secure while you use the Website).
  You can change your cookie preferences at any time using the Manage Cookie Preferences link in the Website's footer, or by clicking here. You can also manage cookies through your browser settings.
• OUR USE OF COOKIES
  We use the following categories of cookies:
  
  • Strictly necessary cookies: required for the Website to function, for example to keep your session secure. These are always on and do not require consent.
  • Analytics & Advertising (Google) cookies: help us understand how the Website is used and measure the relevance of our advertising, via Google Tag Manager and Google Ads. On our Website these two purposes are delivered through the same Google tools and cannot currently be separated, so they are offered as a single consent choice. These require your consent, which we ask for via the cookie preference banner before any such cookie is set.
  • Functionality cookies: used to enable extra features, such as our live chat widget. These require your consent, asked for via the cookie preference banner.
    
    The table below lists the specific cookies and local storage items we use.

Name	Type	Provider	Purpose	Duration	Category
XSRF-TOKEN	First-party cookie	Find Your Room Ltd	Cross-site request forgery protection for the Website's own forms and sign-in.	Session	Strictly necessary
fyr_cookie_consent	First-party cookie	Find Your Room Ltd	Remembers your cookie preference choices.	12 months	Strictly necessary
_ga, _ga_HST1YC31JK	Third-party cookie	Google (Google Analytics, via Google Tag Manager)	Distinguishes visitors and their sessions so Google Analytics can build visit and behaviour reports.	Up to 2 years	Analytics & Advertising (Google)
_gcl_au	Third-party cookie	Google (Google Ads, via Google Tag Manager)	Stores recent ad-click information so a later enquiry can be attributed back to a Google Ads campaign.	90 days	Analytics & Advertising (Google)
_gcl_ls	Local storage	Google (Google Ads)	Local-storage counterpart to _gcl_au, same purpose.	Persistent until cleared	Analytics & Advertising (Google)
tidio_state_[id], tidio_state_[id]_cache	Local storage	Tidio LLC (live chat widget)	Holds the live chat widget's session state. If you use the chat, your name, email address and message transcript are collected by Tidio.	Persistent until cleared	Functionality

• HOW TO TURN OFF ALL COOKIES AND CONSEQUENCES OF DOING SO
  You can reject all non-essential cookies at any time via the Manage Cookie Preferences link in the footer, or block cookies entirely through your browser settings. If you do this, some parts of the Website (such as live chat) may not work. For further information about cookies and how to disable them, see the guidance published by the UK Information Commissioner's Office, ico.org.uk.
• CHANGES TO THIS POLICY
  This policy was last updated on 8 September 2026. We may change this cookies policy from time to time; when we do, we will update this page.